Q: Will I need to buy any other hardware?
A: This is a complete kit that has all required hardware for a sync 2 to sync 3 conversion.

Q: Will I need to take my vehicle to the dealer to program?
A: No. All our Sync 2 to Sync 3 kits and APIMs are programmed to your vehicle before shipping. All you do is install.

Q: Will I need to change my Sirius subscription?
A: No, The Sirius subscription transfers over.

Q: Will this kit void my factory warranty?
A: No, This kit will not void your vehicle warranty. Ford will not warranty sync 3 that you have purchased but we warranty it for 6 months.

Q: Will I gain Fordpass with sync 3 upgrade?
A: No, Fordpass requires a LTE modem which is separate. We do not sell the modem.

Q: Where do you source your parts from?
A: All our Ford parts are OEM for North America. We get them from local and national sellers as well as Ford Dealers.

Q: I currently do not have Navigation. Can I get a kit with Navigation?
A: Sync 3 can be bought with our without Navigation. It does not matter if you currently have navigation or not with Sync 2.

Q: What are your shipping options?
A: We use expedited shipping. Orders will be processed usually the next business day.

Q: What if the item I ordered arrives broken or damaged?
A: Please contact us as soon as damage is discovered. We insure all our shipments and pack everything with ample protection.

Q: Where do you ship from?
A: We ship out of NW Chicago, IL. We do not have any other locations.